Questions and General Information
Here are some of our most frequently asked questions:
- I’m new here. Could you tell me a little about what this site is all about?
- Gaia sounds wonderful! How do I join?
- Now that I’m a member, what can I do?
- Now that I've created my profile, what can I do?
- If there’s a question these FAQs didn’t answer, or if I’d just really like Support to contact me, what should I do?!
Read more FAQs...
Support Forums
We're constantly improving and fixing things as we go along. If you have questions, ideas, suggestions, and bug reports, please search or post them on the appropriate forums below.
How To's and FAQs
Do you have questions on how to navigate Gaia? Curious about how to use some of the sites's features? Or do you just want to share your knowledge with other members? You've found the right place. Here's our evolving knowledge base of How To's, tips, tricks, and FAQs.
(If your question is more about making connections or fostering community, rather than using the technology, you might want to consider checking the rich resources of the Gaia Networking Group, an area of the site developed by existing members who were passionate about helping others enhance their community experience.)
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How To's about Gaia Films section
First, I just don't “get” the organization of this section. It has 2 members???????????? What in heck are members and how does one join? It has 363 “Boards.” That must mean one Board for every film submitted. By how many pe… |
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Comment is not added. Stuck in Edit
I just wrote a comment to Tharlan's response to Q& R for 6/21/09. Re: earliest childhood memory. I did not get the message “Comment/Response successfully added.”Rather it is in “editing for 15minutes”. I … |
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jpg pics on my profile not showing
Maybe this is temporary, but I am reporting it anywayThanksEli |
Think Tank
The Think Tank is a place for you to offer suggestions for the communuty.
If you have ideas for streamlining or clarifying our features, improving performance, or making the tools simpler and easier to use, we'd love to hear your thoughts!
The more we can do to to foster connection, collaboration, community and encourage an even higher level of interaction between our members, the better--and the more elegant and simple our features are, the more time you can spend doing the real work of community-building and deepening your connections.
We're here to serve, and we do make sure to read these posts. However, our Team is small, and development takes time, so please be understanding if we can't make every change you'd like to see. It doesn't mean we're not listening, or that we don't love you. :)
PS. If you'd like to help us out, why not spread the word on your own site or in your local community? Click here to download a bundle of Gaia images and banners, or here for some posters to print out and post. We'd be wonderfully grateful!
Recent activity
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drop-down ads
i am sorry, guys, but it took me about ten minutes just to negotiate to this window due to the incessant dropping-down of the heifer international ads. I am generally calm, easygoing, easy-laughing, but this is ridiculous. It drops down if i open … |
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something seriously wrong with Gaia
(this is a repost of a Gaia-problem.)Okay, first of all sorry if I offend people in any way with the following. It wasn't my intention. And especially to Siona, who has been doing an amazing job with Gaia and Zaadz over the past few years. I c… |
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Gaia Activity
Perhaps one of the techs could design a widget/meter/feed to monitor the number of newbies joining Gaia, and the Groups, Gaia Lounge, Gaia Support, Think Tank, How To's and FAQs, et cetera This information could be made available on a weekly … |
Gaia Support
Yikes! You've found a bug. Well, we're here to fix it. :) Do you notice anything broken? Is something strange going on with your profile? Please post any issues on this group so the team—and other helpful Gaia members!—can get back to you.
**IMPORTANT!!** PLEASE POST ONLY ONE ISSUE PER THREAD! Start new threads for different bugs. Otherwise, some issues may fall under the radar. And make sure the label (in the "Title" field) for the bug is appropriate ("Getting 'page not found' error on Gaia homepage" is a good description. "Please help!" is not). Thanks.
And whenever reporting a glitch, please make sure to mention what browser you are using, along with its version number, since many bugs only affect certain browsers. For example, I am using Firefox 3. Perhaps you are using Internet Explorer 7. My friend, Franc, likes to use Safari.
If you'd like support on a non-technical issue, you may wish to try the community-grown Gaia Network (http://pods.gaia.com/z_network). This rich area of the site is full of tips on how to make the most of your time and connections here.
Please post your suggestions for site improvement to the Think Tank (http://groups.gaia.com/thinktank)!
Recent activity
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Edit of blog comments doesn't work
When you add a comment to a blog there comes up a button that says you have 15 minutes to edit that post. If you see a typo and press that edit button, nothing happens.Would be nice to be able to fix glaring errors that sometimes crop up. |
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E-Mail Notifications
I haven't been getting any e-mail notifications (from my groups, threads I've posted to, messages, grapevine posts, etc.) since Wednesday (maybe even Tuesday night). Is it just me, or is this a system-wide problem? Is it b… |
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Help! Can't invite friend to a semi-private pod - again!
Dear support team,today I happily accepted Samme's friend's invitation and tried to send him an invitation to our (semi-private) Diving Deeper Writing Workshop group. Unfortunately he doesn't appear on my friend's list in the Divin… |
Can't Find What You're Looking For?
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To contact our support staff directly, please send us an e-mail.

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